I have an Outlander PHEV 2018 only 52,000miles and with a full charge, i can get only 9 to 11 miles. I brought it to Mitsubishi dealer in Las Vegas Nevada to check the issue and they told me there is no problem with the charging battery, everything are 100% perfect. I disagree with them because i still get 9 to 11 miles after fully charge; so the technician told me that nothing more they can do. After that i called Mitsubishi Ref and they agree with me and give me a case number to get a manager to call me. After 4 days a manager name Michael called and leave a message and i called back he is not available. This vehicle is still under warrantee up till 100,000 miles but seem like Mitsubishi doesn't want to fix it because it might be to costly for them. If anyone know how to deal with this problem, please let me know.
Did you get it resolved?I have an Outlander PHEV 2018 only 52,000miles and with a full charge, i can get only 9 to 11 miles. I brought it to Mitsubishi dealer in Las Vegas Nevada to check the issue and they told me there is no problem with the charging battery, everything are 100% perfect. I disagree with them because i still get 9 to 11 miles after fully charge; so the technician told me that nothing more they can do. After that i called Mitsubishi Ref and they agree with me and give me a case number to get a manager to call me. After 4 days a manager name Michael called and leave a message and i called back he is not available.
This vehicle is still under warrantee up till 100,000 miles but seem like Mitsubishi doesn't want to fix it because it might be to costly for them.
If anyone know how to deal with this problem, please let me know.
Another Phx area resident here. I haven't opened a case yet, but interested in any tips you all may find in your contacts with Mitsubishi. Dealer even went so far as to say he's heard from multiple people with the same problems and my only course is to open a case.Did you get it resolved?
I'm in Phoenix experiencing same issue. My dealer told me that Mitsubishi Corporate says its nomal degregation. Dealer also told me that they have 10 other PHEV owners with same issue and Corporate just says its normal and refuses to honor warranty.
